To create more insight and mutual understanding in terms of 'our place in the VBA chain', we recently put together a major 'organisational puzzle'. This led to some insightful, interesting conversations.

Our organisation is continuing to grow, which is why we have paid extra attention to 'the right place within the business process'. Today, VBA has 26 departments. Compared to five years ago, the number has grown by enormously – which of course creates many more challenges! 

A number of questions arose during this project: "Which department that comes before ours in the chain ensures we can continue to do our work the right way? And... which department do we need after we have completed our work?" Or: Who passes me the baton and to whom do I pass it?

After we worked this out, our colleagues answered the following question: “What role do you play – as a department – in the business process and where are you in the 'VBA puzzle'?”

This was an instructive moment (of awareness) that enabled us to combine our strengths as an organisation and gain more insight into our own company structure.